Terms & Conditions
Welcome to JoyBuy. By accessing or using our website and services, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our platform.
1. General
JoyBuy operates as a cross-border eCommerce platform offering home and daily essentials. These Terms & Conditions apply to all visitors, users, and customers of our website. If you do not agree with any part of these terms, please do not use our services.
2. Products & Services
We strive to ensure that all product descriptions, images, and prices are accurate. However, slight differences may occur due to lighting, screen settings, or product updates. JoyBuy reserves the right to modify or discontinue products at any time without prior notice.
3. Orders & Payments
By placing an order, you confirm that all information provided is accurate and complete. All orders are subject to acceptance and availability. Prices and payment terms are clearly displayed at checkout. JoyBuy reserves the right to cancel or refuse any order if necessary.
4. Shipping & Delivery
JoyBuy works with trusted logistics partners to deliver orders safely and reliably. Delivery times may vary depending on destination, customs clearance, and local regulations. We are not responsible for delays caused by factors beyond our control.
5. Returns & Refunds
If you are not satisfied with your purchase, you may request a return according to our return policy. Returned items must meet the specified conditions. Refunds, if approved, will be processed using the original payment method.
6. User Responsibilities
You agree to use our website for lawful purposes only. Any misuse, unauthorized access, or activity that disrupts our services is strictly prohibited.
7. Intellectual Property
All content on the JoyBuy website, including text, images, logos, and designs, is the property of JoyBuy and may not be copied, reproduced, or used without prior written permission.
8. Limitation of Liability
JoyBuy shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products, to the maximum extent permitted by law.
9. Privacy
Your personal information is handled with care and used only in accordance with our Privacy Policy. By using our services, you consent to the collection and use of your information as described.
10. Changes to Terms
JoyBuy reserves the right to update or modify these Terms & Conditions at any time. Any changes will be effective immediately upon posting on the website.
11. Contact Information
If you have any questions regarding these Terms & Conditions, please contact us:
Phone: +86 138 6325 9066
Email: 247145949@qq.com
Address: Maojia Hotel, Guyunhu Street, Jinan City, Shandong Province, China