Privacy Policy
At JoyBuy, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website and services.
1. Information We Collect
We may collect the following types of information:
Personal details such as name, email address, phone number, and shipping address
Order and payment information
Communication records when you contact us
Technical data such as IP address, browser type, and device information
2. How We Use Your Information
Your information is used to:
Process and fulfill orders
Provide customer support and order assistance
Improve our products, services, and website experience
Communicate updates, order status, or service-related information
Comply with legal and regulatory requirements
3. Information Sharing
JoyBuy does not sell or rent your personal information. We may share your information only with:
Trusted service providers (such as logistics and payment partners)
Authorities when required by law
All third parties are required to protect your information.
4. Data Security
We take reasonable measures to protect your personal information from unauthorized access, loss, or misuse. However, no online system can be completely secure, and we cannot guarantee absolute security.
5. Cookies
Our website may use cookies to improve functionality and user experience. You may choose to disable cookies through your browser settings, though some features of the website may not function properly.
6. Your Rights
You have the right to:
Access or update your personal information
Request correction or deletion of your data
Withdraw consent where applicable
To exercise these rights, please contact us using the information below.
7. Third-Party Links
Our website may contain links to third-party websites. JoyBuy is not responsible for the privacy practices or content of these external sites.
8. Changes to This Policy
JoyBuy reserves the right to update this Privacy Policy at any time. Any changes will take effect immediately once posted on the website.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Phone: +86 138 6325 9066
Email: 247145949@qq.com
Address: Maojia Hotel, Guyunhu Street,
Jinan City, Shandong Province, China